Shangri-la Customer Care
With a commitment to provide all modern facilities to our valued customer we offer SHANGRI-LA BANKxp (Mobile Banking) at your service. This service will enable you to monitor transactions of your account and help you to keep track of withdrawal and deposit of your account with both mobile and Web.
Sangri-la Bankxp is a both mobile and Web based Application, developed to improve the experience of our customers. With the advancement of technologies, we are enhancing our banking system to serve our customers better. Sangri-la Bankxp is available on both Android and iOS devices.
Customers can enjoy the vast array of available features through a sleek and interactive mobile app carefully designed for easy navigation, brand enhancement and promotional materials visibility. The app is available for all major smartphone platforms as well as in Web and supports both the SMS and GPRS access channels giving customers the option to use either one depending upon the availability of network and internet access.
Security is a vital aspect for any digital banking solution. Two Factor Authentication with Device ID registration, strict password policies and encryption mechanisms make Bankxp a highly secure solution.
| Important Information | |
| a | Please keep all your credentials strictly confidential and secured to avoid any unwanted compromise. Regularly change your pin number using different number combination. |
| b | Read carefully all the options before sending request from your mobile device. |
| c | Lost of your mobile device has to be immediately reported to the bank. |
| d | Customer may be charged due to utilization of the services and revision of such charges is regular activity. |
Now easily reset your password by yourself
| New | Free |
| Renew | Rs. 250.00 |
| Pin Reset | Rs. 25.00 |
| Mobile Banking Block/ Unblock | Free |
| Profile Change | Free |
| Account linkage | Free for 2 account but Rs.100.00 additional charge per additional account |
| Transaction Count | 100 |
| Per Transaction Amount | 2,00,000 |
| Per Day Amount | 3,00,000 |
| FEATURE | TRANSACTION COUNT | PER TXN AMOUNT | PER DAY AMOUNT |
| Payments | 50 | 2,00,000 | 3,00,000 |
| Send Money | 50 | 2,00,000 | 3,00,000 |
| Inter Bank Transfer | 50 | 2,00,000 | 3,00,000 |
| Schedule Payment | 10 | 2,00,000 | 3,00,000 |
| Service Charge | 50 | 2,00,000 | 3,00,000 |
| WALLET | 10 | 2,00,000 | 2,00,000 |
| Ips Transfer | 50 | 2,00,000 | 2,00,000 |
| Cardless Withdraw | 10 | 25,000 | 1,00,000 |
| Transaction Count: | 100 |
| Per Transaction Amount: | 20,00,000 |
| Per Day Amount: | 20,00,000 |
| FEATURE | TRANSACTION COUNT | PER TXN AMOUNT | PER DAY AMOUNT |
| Payments | 50 | 20,00,000 | 20,00,000 |
| Send Money | 50 | 20,00,000 | 20,00,000 |
| Inter Bank Transfer | 50 | 20,00,000 | 20,00,000 |
| Schedule Payment | 10 | 20,00,000 | 20,00,000 |
| Service Charge | 50 | 20,00,000 | 20,00,000 |
| WALLET | 10 | 2,00,000 | 2,00,000 |
| Ips Transfer | 50 | 20,00,000 | 20,00,000 |
| Cardless Withdraw | 10 | 25,000 | 1,00,000 |
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